We’re delighted to share some exciting news with the Mango Solutions family. After years of watching our clients struggle with the complexities of lone worker safety, we’ve taken a bold and important step forward.
Today, we proudly introduce My Check Call Limited – our sister company dedicated entirely to protecting lone workers across every industry in the UK.
This isn’t simply a new business venture. It’s the natural next chapter in our mission to help keep people safe, built on decades of hands-on experience in the security sector.
Why We Created My Check Call
Let’s be honest: lone worker safety has always been far more complicated than it needs to be.
Over the years, we’ve seen businesses face the same recurring problems. Workers forget to open an app. Panic buttons remain unused. Devices run out of battery at the worst moment. Systems rely on perfect compliance from people who are simply trying to do their jobs.
The issue isn’t the workers themselves. It’s the tools they’ve been given.
We’ve watched security officers on night shifts, healthcare staff carrying out home visits, engineers travelling to remote sites, and facilities teams working alone in large buildings. We saw the gaps. We noticed where systems were failing. And eventually, we reached a clear conclusion:
The best safety system is one that’s simple, fast, and fits naturally into the working day.
And that’s exactly why we created My Check Call.
What Makes My Check Call Different?
My Check Call isn’t another app.
It isn’t another device to charge.
It isn’t another complicated system that requires training.
It’s much simpler: a quick, 15-second phone call.
At scheduled times during their shift, the worker calls our automated line. They enter their company number, personal PIN, and site number. The system instantly logs the call and confirms the time of the next check-in.
No apps. No devices. No fuss.
Just a short phone call that fits effortlessly into any working pattern.
Here’s where it gets clever: if a worker misses their check call, the system triggers both visual and audio alerts in our 24/7 operations centre. Our monitoring team immediately tries to make contact. If they can’t reach the worker, we escalate the situation to their emergency contacts without delay.
This solves the biggest challenge in lone worker safety: compliance.
Because the process is so simple, workers actually use it. No complicated tech. No dead batteries. No forgotten apps. Just their phone and a few seconds of their time.
Built on Proven, Real-World Experience
Scheduled check calls aren’t new. They’ve been a trusted method in the security industry for decades, particularly for overnight shifts. The approach is proven, reliable, and has saved countless lives.
What My Check Call has done is make this trusted system available to every sector – because lone workers aren’t only security officers. They include nurses, cleaners, social workers, engineers, delivery drivers, estate agents, tradespeople and many more.
Every one of them deserves reliable protection.
Using the award-winning SmartTask platform – the same technology that manages over 3.3 million scheduled hours and has supported more than 432,000 lone worker calls – My Check Call provides enterprise-grade monitoring for organisations of any size.
Why an Automated Line Works Best
You might wonder why we use an automated line instead of speaking to a real person for every check-in. The answer is simple: speed, reliability, and consistency.
Workers don’t want long conversations when they’re busy. They just want to confirm they’re safe and get on with their work. A 15-second call is quick enough not to interrupt their routine, yet regular enough to ensure proper monitoring.
An automated system also means there are:
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no queues,
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no engaged lines,
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no variations in service.
Every call is processed instantly, 24/7, 365 days a year.
But when something goes wrong, humans step in. Our operations centre is staffed round the clock by trained professionals who respond immediately to missed calls.
It’s the perfect balance: automation for routine tasks, people for emergencies.
Human-Powered When It Matters Most
In a world full of automation, we’ve made a deliberate decision about where humans add genuine value.
Routine check-ins can be automated.
Emergency response cannot.
Our monitoring team uses judgment, empathy and experience to assess each situation. A missed call could mean someone is injured, in distress, or facing danger. We treat every alert as a priority.
This blend of automated efficiency and human care gives workers the best of both worlds – quick check-ins and immediate support when needed.
The Five Values Behind My Check Call
Everything we do is guided by five core principles:
1. Care First
We always begin with one question: what’s best for the person we’re protecting? Every worker we support is someone’s colleague, friend, or family member.
2. Notice What Others Miss
Our team is trained to spot patterns – such as changes in routine – that could indicate a problem before it escalates.
3. Reliability You Can Trust
Safety can’t take a day off. Our service runs 24/7, 365 days a year. No exceptions.
4. Human-Powered Always
Technology supports us, but real people make the decisions that matter.
5. Relentless Improvement
We continuously refine our systems, learn from incidents, and listen to feedback. “Good enough” is never good enough when lives are involved.
Designed for Real Workers in the Real World
Lone workers aren’t all the same, so we created a flexible S.A.F.E.R. tier system based on actual working patterns:
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Steady (£5.99/month) – essential daytime support with two daily check calls.
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Active (£7.99/month) – 8-hour daytime cover with hourly calls for mobile and field workers.
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Focused (£9.99/month) – 12-hour daytime cover for extended day shifts.
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Engaged (£11.99/month) – 12-hour night cover for overnight roles.
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Rotating (£13.99/month) – flexible cover for staff with changing shifts.
Every tier includes 24/7 human monitoring, emergency escalation, and dedicated support.
Simple, No-Hassle Subscription
My Check Call uses a straightforward subscription model with no long-term contracts. We believe you’ll stay because the service works – not because you’re tied to it.
Sign-up will be available directly through our website when it launches, and takes only a few minutes.
We also offer:
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volume discounts,
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savings for annual billing,
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an early bird offer: 20% off annual plans and a two-year price lock for the first 100 customers.
More Than Just Monitoring
What truly makes My Check Call unique is our commitment to personal care.
Every new member receives a welcome call from their account manager. We help them set up their details and answer any questions.
We also send birthday cards, chocolates, and – after any incident – flowers and a follow-up call. These thoughtful touches remind workers that we genuinely care about their wellbeing.
Safety isn’t just a service. It’s a relationship.
Supporting Employers Too
Employers have a legal duty to protect lone workers under the Health and Safety at Work Act 1974. My Check Call helps organisations meet these responsibilities by providing:
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clear compliance documentation,
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full audit trails of check calls,
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incident and escalation reports,
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peace of mind that workers are monitored at all times.
Our M.O.R.E. bolt-on services offer additional management tools for larger teams.
Accessible for Every Business
From self-employed tradespeople to large national organisations, every lone worker deserves protection. That’s why our pricing starts at just £5.99 per month.
We’ve designed My Check Call to be affordable, scalable, and accessible – because safety shouldn’t depend on company size.
The Technology Behind the Scenes
Although the user experience is incredibly simple, the system powering it is robust and intelligent. Our SmartTask platform:
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manages millions of scheduled hours,
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processes hundreds of thousands of calls,
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triggers instant alerts,
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provides detailed records and compliance reporting,
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integrates with emergency contacts for rapid escalation.
Workers never need to interact with the complex tech. All they need to do is make a quick phone call.
Why Simplicity Wins
In a world full of apps and devices, our approach is refreshingly simple:
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No smartphones required
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No battery issues
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No internet or mobile data needed
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No training courses
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No devices to lose or forget
Just three numbers to enter and a 15-second call.
Simple systems get used.
Used systems keep people safe.
Looking Ahead
My Check Call may be new, but it stands on strong foundations: decades of real experience, proven methodology, award-winning technology, and an unwavering commitment to protecting people.
Our goal is not to be the biggest or the flashiest.
Our goal is to be the most trusted lone worker safety service in the UK.
And trust is earned through consistency, reliability, and genuine care.
A Natural Extension of the Mango Solutions Mission
For those who know Mango Solutions, My Check Call will feel like a natural extension of our values: practical innovation, operational excellence, and putting people first.
We share the same DNA – but My Check Call focuses entirely on lone worker safety.
Join Us in Protecting Lone Workers
Whether you’re an employer, a self-employed worker, or someone concerned about a vulnerable family member, My Check Call offers a simple, reliable way to stay safe.
No apps.
No devices.
No long-term commitments.
Just a quick check call and the reassurance that someone is watching out for you.
Our website is currently being built and will launch soon at mycheckcall.co.uk.
Until then, you can contact us at info@mycheckcall.co.uk to register your interest or ask any questions.
Follow us on TikTok, Facebook, Instagram, and LinkedIn at @mycheckcall for updates, safety advice, and behind-the-scenes insights.
Because Everyone Deserves to Work Safely
At its core, My Check Call is built on one simple belief:
no one should work alone without someone checking they’re safe.
From night-shift security officers to community nurses, from engineers to cleaners, from delivery drivers to estate agents – every lone worker deserves reliable protection and peace of mind.
That’s why we created My Check Call.
That’s why we’ve made it so simple.
And that’s why we’ll never stop improving.
Welcome to My Check Call – a better, more human way to keep lone workers safe.
