Welcome to Mango Solutions Limited (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website https://www.mangosolutions.uk (“Site”). By accessing or using our Site, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our Site.
1. Use of the Site
1.1 Eligibility: You must be at least 18 years old to use this Site or have the permission of a parent or guardian. By using this Site, you represent that you meet this age requirement.
1.2 Licence to Use Site: We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for personal, non-commercial purposes. You agree not to use the Site for any illegal or unauthorised purposes.
1.3 Prohibited Activities: You agree not to:
- Breach any applicable laws or regulations
- Distribute any harmful software (e.g., viruses, malware)
- Engage in any conduct that disrupts or impairs the Site’s functionality or security
- Use automated tools (e.g., bots) to access or interact with the Site without our prior consent
- Post or transmit any unlawful, defamatory, or obscene content
2. Intellectual Property Rights
2.1 Ownership: The Site and its contents (including but not limited to text, graphics, logos, images, videos, and software) are the property of Mango Solutions Limited or its licensors and are protected by copyright, trademark, and other intellectual property laws.
2.2 Licence to Users: You may view, download, and print content from the Site for your personal use. You may not reproduce, distribute, or otherwise exploit the Site’s content for any commercial purposes without our prior written consent.
3. User Accounts
3.1 Account Creation: To access certain features of the Site, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information when creating an account.
3.2 Account Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised access or use of your account.
3.3 Termination: We reserve the right to suspend or terminate your account at any time if you breach these Terms or for any other reason at our discretion.
4. Products and Services
4.1 Product Descriptions: We strive to ensure that the products or services offered on our Site are accurately described. However, we do not guarantee that descriptions, pricing, or other content available on the Site is accurate, complete, reliable, or error-free.
4.2 Orders and Payment: By placing an order, you agree to purchase products or services in accordance with these Terms. All prices are stated in pounds and exclude VAT unless otherwise stated. Payment is due within 14 days of receipt of an invoice. We accept credit/debit card and bank transfer.
4.3 Order Cancellation: We reserve the right to refuse or cancel orders at any time. If we cancel your order after payment has been processed, we will credit the full amount paid.
4.4 Service Delivery: Estimated service delivery times are provided for your convenience and are not guaranteed. All response services are subject to an intelligent protocol where priorities are determined and responded to in order of risk or liability. We will not be held liable for any delays or failures in service delivery due to circumstances beyond our control.
5. Refunds and Returns
5.1 Refund Policy: If you are not satisfied with the services received, you may be eligible for a refund following satisfactory evidence being supplied and a full investigation carried out by our operations department.
5.2 Faulty Products: If the products you receive are faulty, you have the right to a repair, replacement, or refund in accordance with your statutory rights under the Consumer Rights Act 2015.
6. Third-Party Links
Our Site may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. Your use of third-party websites is at your own risk.
7. Limitation of Liability
7.1 Disclaimer: To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Site and any products or services obtained through the Site, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
7.2 Limitation: We are not liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Site or any products or services obtained through the Site, whether based in contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
7.3 Maximum Liability: Our maximum liability to you for any claim arising out of or in connection with these Terms or the use of the Site shall not exceed the amount you paid for the products or services in question.
8. Indemnification
You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any third-party rights.
9. Privacy Policy
Our use of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://www.mangosolutions.uk.
10. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes. Please review these Terms regularly.
11. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. You agree that any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@mangosolutions.uk
Phone: 02382 028802
Address: Mango Solutions Limited, 66 Botley Road, Park Gate, Southampton, Hampshire, SO31 1BB.